Waste Advantage Magazine

Zero accident culture: disrespectful today…employer of choice tomorrow

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Courtesy of Waste Advantage Magazine

Solid waste collection is #7 of the top ten most dangerous jobs in the U.S. according to the Bureau of Labor Statistics. This directly impacts the cost of workers’ compensation, automobile and general liability insurance, which indirectly impacts the bottom line of these companies in other ways. Many companies are falling short when it comes to putting the right processes in place to eliminate exposure and improve employee relations after an injury has occurred according to the benchmark data. Following are cost-effective solutions to these issues.1

Great Companies Versus Good or Average Organizaions

The three most disrespectful things companies do every day to their employees and don’t even know it are:

  1. Not reporting a work injury the Day of the Occurrence
  2. Not evaluating the Core “Root” Causation to a corrective state or elimination
  3. Not communicating the “lesson learned” to everyone in the organization in order to prevent another person from being injured

It is so easy to forget how your company became successful. The hard work, attention to detail, absolute conviction toward your employees and the quality of their work can begin to take a back seat when the focus is on top line growth and profit.

This is exactly the space where great companies separate themselves from good or average organizations. In the psychology of the work environment it is oftentimes the little things that are truly the home run or where great companies consistently “knock the cover off the ball.”

The three (unknowingly) most disrespectful things continue to be present. When a company begins to take itself and their employees for granted, trouble looms right around the corner. The disrespect goes three ways: your injured employee, all of your employees and then your business.

Inexpensive Solutions
A simple, easy and extremely inexpensive correction is all it takes. Let’s think about each one and why they are important.

1. Day of Reporting

  • Efficient and proper medical attention
  • Medical bills and temporary disability payments are established with the insurance company
  • Appropriate documentation for possible subrogation
  • Shows your care and concern for your injured worker and their family
  • Establishes trust

2. Evaluation of the Core (Root) Causation of Loss to Eliminate/Reduce Exposure

  • Immediately reconfirms care and trust
  • Removes a known exposure to prevent injury
  • Sets an example to learn from mistakes, continuous improvement process
  • Potential for improving operational efficiency
  • Injured worker returns more proud, more motivated of their job and company

3. Communication of Lesson(s) Learned to Everyone in the Company

  • Teaches everyone within the company how to perform their work in a safer manner
  • Shines a spotlight on safety
  • Organizational strength and readiness; creates a best practice for the company
  • Places appropriate respect for when someone is injured—we have to make a difference
  • Reinforces the zero accident culture process

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