As part of continuing development plans, Continental Disc and Groth Corporations announced today that they will begin to support all Sales, Customer Service and Logistics for the United Kingdom and other European countries from their facilities in Leiden, The Netherlands. Following a recruitment drive to appoint several new people to their Multilingual Customer Service and Sales teams, all the companies’ activities within Europe and the Middle East will operate from the Leiden sales hub beginning January 2nd, 2010.
'As our business and activities in Europe continue to grow, enhancing our logistics and customer service capabilities is a critical part of our development. Centralising our activities in one strategically placed hub will help us to further improve the service we provide to our customers in an ever more demanding commercial and deadline driven market. Building our team of specialists to manage and deliver the exceptional level of service required by our customers, as well as developing and expanding our range of highly customised precision products, will allow us to meet our objectives for growth.” commented Dave Brown, President of Continental Disc and Groth Corporations.
Customers in the UK will have access to customer support through their Continental Disc Corporation and Groth Corporation Representatives as well as local telephone and fax numbers, with all queries being routed seamlessly to the Leiden support center. Additional services will also be provided via email, state-of-the-art video conferencing facilities and through the Continental Disc Corporation websites: www.contdisc.com and www.grothcorp.com.
As well as benefitting from systems that are directly integrated with the Continental Disc Corporation and Groth Corporation manufacturing plants in the USA, the Leiden facility also boasts large warehousing facilities allowing strategic stocks to be maintained to satisfy the growing number of local and export supply agreements. Combined with a rollout of 10 new products planned for the next 12 months, these changes will enhance Customer Service capabilities and represent a significant move forward for the company, the customers and the markets they serve.
Established in 1965, Continental Disc Corporation is a leading manufacturer of rupture disc devices for a variety of process industries, including chemical, petrochemical, petroleum refining, pharmaceutical, beverage, food and dairy, aerospace, gases, electronics, and other markets worldwide.
Established in 1960, Groth Corporation is a global leader in manufacturing pressure/vacuum relief valves, deflagration and detonation flame arresters, blanket gas regulators, and other low pressure relief products. Groth pressure relief products have been protecting refineries, chemical processing plants, and facilities with atmospheric storage tanks for more than 40 years.