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Majestic Trees
Courtesy of Passfield Data Systems Ltd
Majestic Trees is a multi award winning wholesaler of semi-mature containerized trees and has been using Passfield since 2004. Passfield handles their entire transaction process, from purchasing to selling, including automated back-to-back ordering and customised pricing. “This means we’re able to work as a team and communicate with each other clearly throughout the process” says Christina Jones, Marketing Manager.
As an example, Christina quotes the flexibility of adding notes to orders. “We are able to put notes to the customer on the order confirmation, instructions for the planting team on the delivery note, and also keep a complete private record of all correspondence we have had with the customer.
Passfield has also helped Majestic Trees speed up turnaround on quotes. As Jones explains, “People can ring up now and ask, “How much might it cost for two birches 20 feet high?” At a glance we’re now able to see all the costs involved, from machine hire to labour, and give an immediate quote on the phone. Before, it would have taken a day just to calculate the costs and give a ball-park figure – by which time the client could have gone to four or five other nurseries.”
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