Each new customer is assigned a Project Coordinator who will work with you to meet your implementation dates and objectives. The Project Coordinator is your main contact with our programming and support staff. Thus each one of your requests becomes part of the plan to help you succeed in your installation.
Prior to training, we already have a basic understanding of what you need based on your Transition Plan: it is determined by our Systems Administrator with your local hardware people or decided during Argos’ System Administrator’s online visit, or discussed with our Support and Installation Manager.
On a mutually decided schedule, we offer Management Progress Reviews. These services range from regular Account Manager check ups (a part of your purchase) to on-site or remote access review of your data input, identification and documentation of your “go live” issues, review and if appropriate revision of the original Transition Plan.