Phoenix Support - Signature Service
MAXIMISE the benefits available in the Phoenix Software today! AGDATA has a cost-effective service package that provides users with a premium level of support and service. Our clients tell us that it is the service and support that they receive that they value the most from their relationship with AGDATA. From when you first purchase Phoenix Gateway, clients receive 12 Months Unlimited And Free support available through telephone, fax, or email. When your free support period expires we offer an ongoing support package which represents excellent value for money.
MAXIMISE the farm profitability and benefits of your investment in Phoenix Farm Software today! AGDATA has a cost effective service package that provides users with a premium level of support and service.
The Phoenix Signature Service Plan includes:
- AGDATA will provide Phoenix Signature Service Plan members an exclusive 1800-freesupport phone number.
- Support hours are 8.30 - 5.00pm Monday—Friday (Qld time and Eastern Daylight Saving Time, excluding public holidays).
- Priority Support
- Quicker turn-around of callbacks and emails.
- If all support technicians are unavailable when you call, the technicians will call you back as soon as one is available.
- Signature Service Plan members receive priority support over non-members.
Latest Program Upgrades and Updates
- When released, all software updates including major version upgrades are inclusive throughout the membership period.
- The upgrade CD will automatically be posted to our support members as they are released.
- Discounted Phoenix Warehouse Subscription
- Members are entitled to a 15% discount on their Phoenix Warehouse subscription. Backup your data will absolute security and simplicity, no more nasty surprises with corrupted discs and emails.