Quality Worldwide Marine Electronic Equipment Service
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Mackay Global Marine Electronics & Satellite Communications Service
We employ over 170 Marine Service Technicians (M.S.T.'s) with an average of 14 years technical experience who are equipped to keep you fully operational from the point of installation throughout the life of your equipment. Our M.S.T.'s regularly attend manufacturers' training sessions to provide customers with the most current technical information and service possible. Our Service Technicians are certified to inspect all of your communications, navigation, safety and below-decks equipment, including issuing radio certificates, licensing and fulfilling the requirements of GMDSS shore-based maintenance contracts. Offering the full range of Annual Surveys and APT Services including VDR APTs, Gyro Overhaul, Magnetic Compass Adjustment Service, ECDIS, Radar Grooms, 15ppm Oily Water Monitor Calibration, and more.
Mackay's 58+ Global Service Centers are outfitted with the latest diagnostic equipment to enable our technicians to solve your equipment problems expeditiously. We operate four strategically located warehouses with multi-million dollar inventories to ensure that proper spare parts are available for expeditious repair and decreased downtime.
Customers also benefit from Mackay's new Information System that tracks the progress of service interventions, capturing the history of all equipment service calls. Annually, we compile and review this data, providing you with summary reports and back-up service call details for each piece of equipment on individual vessels in your entire fleet. These reports offer the customer a value-added analysis tool that highlights service trends and assist you in making informed repair/replacement decisions. Consolidated global service billing is also available.
Mackay World Service is committed to delivering timely, cost-effective, quality solutions to keep your electronic equipment performing and your vessels underway.
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