Sales Order Processing
Our Sales Order Processing package is designed to increase sales and efficiency while reducing paperwork and administration, saving you time and money. The benefits of this package are not just limited to sales, our clients note increased productivity, increased customer relations and better working practices throughout their retail business.
As a significant portion of your sales are to trade and on-account customers, it is vital that your sales order processes are fully accountable and precise. As an end-to-end system, we ensure that all sales are documented from order entry through to invoice and receipts.
COREpos® provides a fully-rounded retail solution, covering all standard functionality such as sales, refunds, credit notes, payments, credit control, and cash reconciliation. What differentiates COREpos® from other retail solutions is its depth of functionality, and its seamless links to all other areas of the business, such as procurement, inventory and finance.
Designed with the end-user in mind, it provides an extremely efficient, intuitive flow through the sales entry process. By identifying customers under different categories, it also facilitates effective targeted promotions and marketing campaigns.
Digital signature functionality ensures accountability for all sales. Ideal for trade and account customers, the purchaser simply signs an electronic signature pad at the point of sale. The customer’s signature is captured as an image and attached to the transaction throughout the billing process.
CORE Customer Self Service™ effectively reduces paperwork and administration by giving your trade customers secure online access to their account details anytime, anywhere. Account data is presented clearly and comprehensively in real time, so customers can see up-to-date details of orders, deliveries, payments and statements. Our use of the very latest in security keeps all data completely safe, and ensures that new orders and transactions can be conducted online in confidence.
CORE Customer Self Service has proven to be an inexpensive yet efficient means of notifying customers about promotions and policies. Easy-to-use, with intuitive navigation, it can be customised to incorporate your own branding, logos and website presentation. One of the key features of the CSS system is that it is compatible with all operating systems, and can be deployed on all laptops, tablets and smartphones. The same benefits apply to CORE’s mobile order entry app, which allows your customers to raise orders on any type of mobile phone: iPhone, Android or Windows.
Our COREcard™ technology has been designed in response to the needs of our Hardware & DIY clients. Customised loyalty card schemes allow you to profile your retail customer base, while building strong relationships through promotions and rewards schemes. COREcard™ functionality is also provided for gift cards, which is an efficient way to promote your brand and generate revenue from your customers
Whether you self-deliver or employ hauliers, our dispatch and load planning ensures cost-efficiency on every load. COREdistribution™, our specialist transport planning software, reduces costs by using optimum transport scheduling for dispatch management.
Load planning by geographical area, customer zone or haulier reduces delivery errors, improves customer satisfaction and ultimately increases business. Real-time interfaces with Google Maps provide a tool that is a must for any load planner. By operating in real-time, you can monitor and communicate with hauliers via handheld devices.