4 services found
ACRT, Inc. services
System Assessment Services
A comprehensive UVM program contains many variables – types of vegetation, numbers of line miles, capacity and appropriate circuit clearances, contracting strategies, appropriate budgeting levels, cycle lengths, etc. – and it may be difficult or even impossible for you to evaluate and understand them without assistance. You aren’t alone. While you know that they all work together to boost or hamper the effectiveness of your program, it is difficult for many utilities to determine the inefficiencies in their UVM programs - not to mention often impossible to determine what resources they should allocate.
Customer Relations Services
Wherever power lines and customer property intersect, you often have an inherent conflict of interest – potential customer relation problems like refusals. Improper communications can damage your image and create a customer relations nightmare. ACRT can help you avoid potential UVM delays and maintain positive relations with your customers. In the field, Customer Relations activties are cunducted by our arborists, often simultaneously with Pre-Inspection. Our arborists represent YOU to your customers. Professionally dressed, educated and professional, we notify your customers of UVM activities that will impact them. Our arborists will accurately answer customer questions, address concerns and resolve potential conflicts - effectively reducing refusals.
Post Audit Services
If you are relying on your contract tree crews to audit themselves, you`re probably wasting money. Without independent accountability there is no way to know if you are really getting what you`re paying for, it’s as simple as that. ACRT`s Post Auditing services ensure that tree crews are performing as directed. After trimming is completed, ACRT arborists walk the circuit again, inspecting each work unit and evaluating clearance, pruning cuts, hazards, cleanup, safety, herbicide application and ensuring overall compliance with the work plan. Any work not completed to specifications is resubmitted to the tree crews for them to complete at their own expense. It is a simple technique with a profound effect, and one you cannot afford to leave out of your Vegetation Management program.
Total Management Services
A complete and multi-faceted UVM program can be a massive undertaking. For many utilities, especially smaller cooperatives and municipal power companies, it is a daunting task - but still something that cannot be neglected. ACRT has over 2,700 years of combined utility experience on more than 750,000 miles of transmission and distribution rights-of-way across the nation. We can develop and put into action a complete UVM program for you and manage it on a continuing basis as well, enabling you to handle this entire task with a single point of contact. We can take our core services: Assessment, Inspection, Auditing and Customer Relations, and wrap them in highly effective and systematic management procedures. We take care of personnel, choosing contractors and negotiating contract types and payment schedules, and construct and manage your UVM program from top to bottom.
