Paladin Attachments serves many customers from strategic OEM partners and rental companies, to end users through our extensive dealer network. Our core principles in customer service and innovative design lay a foundation of putting customers’ needs first and working with each partner to provide products that accomplish their goals and exceed their expectations.

Business Philosophy

In striving to consistently deliver the best service possible and to treat others as we would like to be treated, all Customer Service staff will exert every effort to:

Be responsive and easy to do business with.
Be solutions oriented.
Think of the customer; make prompt service to the customer a priority over other work.
Take personal responsibility for providing service that is convenient, prompt and efficient.
Live up to our commitments, keep our promises and admitting to our mistakes.
Build long-term customer relationships by anticipating, listening to, understanding and meeting or exceeding our customers` needs.
Bring energy to everything we do - if a task needs to be done, it needs to be done well.
Provide service in a thoughtful and proactive manner, collaborating to meet customer needs, solve problems and implement effective solutions.
Listen to our customers and respond to their suggestions and concerns.
Seek out innovative approaches to serve our customers in the best way possible.

Paladin - Custom Works Attachment

Industries