Customer Service

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When you buy from HydroGarden, you can rest assured that products have been quality tested and conform to the latest standards. All of the sales staff receive ongoing product training and have hands-on knowledge of the products sold by the company. There are dedicated experienced hydroponics growers available to answer those tricky questions about products; as well as staff with a wealth of hydroponic and wider horticultural growing experience. Expert advice is always available at the end of a phone; all you have to do is give us a call, we are more than happy to help!

The range of added value services and marketing initiatives offered by HydroGarden gives customers the edge in an expanding and increasingly competitive market. Order before 2pm (3pm online) to get next day delivery and use the product information and resources available 24/7 on this website. HydroGarden is proud of the fact that it achieves 86% full orders on first shipment to you and that it leads the industry with the regular release of new, high quality, innovative products which will draw customers to your store. Finally, thank you for being a valued customer. Please do not hesitate to let us know of any aspect of the service which may need improving and we will endeavour to do so.

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