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Our Service Pledge
We deliver quality, that is for sure. But what happens afterward? Backers Maschinenbau GmbH is always at service as contact for its customers and offers dependable and fast service processing, either directly or in cooperation with service providers.
High degree of availability of spare parts and rapid assistance
We are committed to high-quality services. This also mainly includes rapid spare parts supply in order to reduce stoppage times for you. As a rule, we can deliver within 24 hours thanks to our huge spare parts depot.
We cultivate long-term and trusting business relations with our partners and vendors. This enables us to draw on a large network of competent service providers that try to optimally support us in service and spare parts supply. Thanks to short reaction time, we are also in a position to help our customers in the event of any very specific technical problems.