Prompt, Reliable Service and Support

Our clients tell us that it is the prompt, reliable service and support they receive that they value the most from their relationship with AGDATA.

From the time you subscribe to any of the Phoenix products, you will receive unlimited, free support available through telephone or email.

Phoenix Subscriptions maximise your farm profitability and you will reap more benefits from your investment in Phoenix software.

The Phoenix Subscriptions include:

• Access to trusted support staff on an exclusive 1800-free support phone number
• Dedicated support between 8.45 - 5.00pm Monday - Friday (Qld time, excluding public holidays)*
• Prompt turn-around of callbacks and emails
• Inclusive software updates including major version upgrades
• Secure direct bank feeds **
• Tutorial videos and monthly webinars. These are best accessed via your Phoenix Help tab which will automatically give you keys to open all of the tutorials and webinars.