Remote Assistance Services
From Service & Support
If you are not able to solve the problem on your own. Be ready to provide information about the machine’s current status and its status prior to the occurrence of the problem as precisely as possible. We will assist you by new age technology (smart telephone by video or telephone) towards finding the solution or at least the cause of your problem.
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Services Overview
Through the use of a modem connection, ANIS control systems engineers are able to connect to a machine PLC program and operator screen to see the status of the machine in real-time to help operators to identify problems quickly, resulting in a machine being put back into production fast with less downtime.
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