GDM Solutions, Inc.

Screen-Sharing Support

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GDM provides a method of computer screen sharing to provide support, based on the commercial TeamViewer application.

ARM Support Viewer (exe) shares your computer screen so an ARM support person can see the computer screen to help answer questions or solve a problem with GDM software on a PC. Contact your GDM support person, and tell them your ID and Password displayed on the support viewer so they can complete the connection.

Note: ARM includes an ARM Support Viewer link on the Help menu. You should only need to use this website link when having problems installing ARM, to display your computer screen during an install.