Services
Training is a vital part of success in any machinery-based industry. The Power Farming Group has special training facilities at each of its distribution hubs and regularly conducts training for staff, dealers and retail customers. Training covers all areas of business including service, parts, sales, finance, logistics and information technology. The Group operates dedicated parts facilities in both Australia and New Zealand. Given the common franchise representation, each facility naturally provides a back-up option for the other.Operations in Australia and New Zealand are staffed by capable and experienced people with responsibilities for specific product groups.
Every dealer has an online link providing real time access for parts enquiries and ordering, 24 hours a day.
Our entire product range is supported by a team of experienced service technicians who provide service back-up and assistance, service training and warranty administration to the dealer network.
Our commitment to service extends to having several key personnel located in all major geographical regions to allow us to respond quickly at a local level.
Through our Power Link intranet system, we offer dealers the latest product upgrades and diagnostic solutions, as well as a wide range of useful information to ensure that customers’ needs and problems are resolved accurately and quickly.
The Power Farming Group has built an excellent reputation in the industry for the quality of its aftersales support. Our philosophy of service and support is a strong factor in the company’s ongoing growth and success.