DNV GL - Business Assurance North America
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Effective Root Cause Analysis for Corrective/Preventive Actions Course
This 1-day course explores the ISO 9001 QMS requirements for corrective and preventive actions. The essence of a quality management system is to improve customer satisfaction, which should improve business results. A properly designed and implemented corrective/preventive action system is an important key to achieving these results.
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Quality professionals, marketing, engineering, manufacturing executives, managers, supervisors, audit team leaders and members.
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Interactive group exercises
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Systematic approach for implementing corrective and preventive actions
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Discover how to avoid common pitfalls to problem solving
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Learn how to ensure that problems are permanently resolved