Effective Root Cause Analysis for Corrective/Preventive Actions Course

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This 1-day course explores the ISO 9001 QMS requirements for corrective and preventive actions. The essence of a quality management system is to improve customer satisfaction, which should improve business results. A properly designed and implemented corrective/preventive action system is an important key to achieving these results.

Quality professionals, marketing, engineering, manufacturing executives, managers, supervisors, audit team leaders and members.

  • Interactive group exercises
  • Systematic approach for implementing corrective and preventive actions
  • Discover how to avoid common pitfalls to problem solving
  • Learn how to ensure that problems are permanently resolved

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