Our humble roots began in 1996 with two individuals, Nelson Irwin and Chris Cherry, and a group of dairies that supported the endeavor to build a special kind of service business. CIDEC quickly grew by gaining favor with an intense customer focus. CIDEC launched into customizing solutions for the dairies by solving problems major suppliers couldn’t. CIDEC brought Programmable Logic Controllers (PLCs) and Variable Frequency Drives (VFDs) to dairies in the time when they were unheard of on farms. CIDEC has maintained commitment to providing quality milk through superior hygiene and sanitation products in combination with customer training. In 2007, Nelson Irwin retired and a closer bond to the customer was formed when The Cherrys and Cayuga Marketing, LLC formed CIDEC, LLC. A truly customer focused business, CIDEC has a… Committed Interest in Dairy Equipment Customers.
CIDEC’s mission is to fulfill their customers’ needs in design, sales, installation, service, and supplies; and in doing so, exceed their expectation for service, quality, and value. CIDEC strives to earn their customers’ loyalty by being honest, fair, and providing exceptional personalized service.