Kanawha Scales & Systems, Inc. (KSS) is a family-owned company specializing in total weighing and control solutions. KSS operates 13 offices in the eastern, mid-western, and southern United States. KSS also operates KRS Mining Equipment and Technologies Ltd. - a Wholly Owned Foreign Entity in China. Customer Service - Our Top Priority: It`s an old cliche, but we built our company around it - The customer is number one! We provide customer service, repairs, and maintenance 24 hours a day, seven days a week, 365 days a year. Technical phone support is available any time you call, every time you call. Our customer - centered approach assures that customer needs are defined up front and that performance against expectations is measured and managed every step of the way.
2014 marks the 60th Anniversary of Kanawha Scales & Systems as a world leader in the weighing and automation industry. Kanawha Scales & Systems, Inc. has built its reputation around the highest level of customer support, innovative technology and dedicated account management required by customers around the world. KSS has an extensive history in the weighing industry, which allows us to provide something that most scale service companies cannot: Total Solutions and Support. As a total solutions provider, Kanawha Scales & Systems has an unbeatable combination of experience, knowledge and commitment to success.
We want to thank our current customers for the many years of business and we look forward to helping our future customers fulfill their weighing needs. We also want to thank our past and current employees who have shown dedication and commitment to our company.
Please feel free to contact your local KSS branch office or Rick Parsons at 1.800.955.8321 or click here for more information about our company.
KSS Corporate Mission Statement
Our mission is to be a successful manufacturing and service organization dedicated to providing quality products and service of innovative weighing, material handling and control systems to domestic and international customers.
We will accomplish our mission by:
- Providing our customers with exceptional value.
- Providing an environment in which our employees are offered opportunities for personal growth and advancement.
- Operating in a way which benefits our community.