Upon application to the responsible central customs office we were granted the status of an Authorized Economic Operator with AEO certificate.

This means that we are rated as especially trustworthy and reliable and we can make use of special privileges in customs clearance.

DIN EN ISO 9001:2015 Certification - Quality Management System

The satisfaction of our customers and employees, the protection of the environment, sustainable business and the effort to create a just world with development opportunities for everyone is at the heart of everything we do.

By implementing a certified quality management system according to the requirements of DIN EN ISO 9001:2015, the sustainable success of our company is ensured, as is the consistently high quality of our products and services. The maximum satisfaction of our customers and employees will be achieved through continual reviewing of the technical, commercial, environmental and organizational needs on the one hand and the expectations of our customers and our employees on the other.

Our employees` awareness in relation to their activities, quality, environmental protection and customer satisfaction will be strengthened through systematic training and personnel development. Continuous improvements and innovation in all performance processes are an integral part of our corporate philosophy.

In brief: We are only happy when our customers are completely satisfied. Our dedication to quality is a founding principle of RAC-Germany.

RAC-Germany Downloads

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