On Duty Service
We all know that things can go wrong. It’s a fact of life. The important thing is to know that the back-up is there when you need it. Responsiveness is the name of the game here. We know that when you need to fix a problem, time is of the essence. When you call us, we’ll be there. Our DEALER service vans are kitted out with all the necessary tools, equipment and a range of parts. The aim is to be in a position to fix the problem there and then. During harvest - for primary units like combines - we set ourselves a target to be with you within an agreed time of a call. In practice, it’s usually sooner.